Following the recent Government guidance on mass gatherings in relation to the Covid-19 pandemic, the ARCO Annual Conference is unlikely at this stage to go ahead as planned on 1 and 2 July. However, ARCO is currently working to review and plan alternate methods of delivering this important event to our sector and will be in touch with all those who have already bought tickets as soon as information is available. Thank you for your support at this time. 
The Retirement Community sector is evolving rapidly
ARCO's 5th Annual Conference will focus on the key issues driving this evolution in the housing-with-care market, including:
The Changing Customer Proposition
How are operators changing their models to meet customers' needs?
What do true customer-centric models look like?
Who are the new entrants into the sector?

The Shifting Policy Context and Business Environment
Hear from Ministers and key stakeholders what the post-EU Exit political landscape might have in store for the sector.
Why consumer protection is key to the expansion of the sector.
What does the road to a Retirement Communities Act UK look like?
New Models of Tenure to Transform the Customer Relationship
Alternatives to leasehold as a key driver of change
Playing catch-up with other countries: Is the UK missing a trick?
How will operators, customers and funders react to new contractual models?
The full programme will be confirmed in due course.
What Next? 2020 will feature:
Thought-leadership through dedicated content and original research
Operator insight and case studies
High-level panel discussion
In-depth workshops and audience participation at the Knowledge Exchange Day
Unrivalled networking opportunities
Get a feel for the event from 2019

Ticket Prices
ARCO Member Ticket Prices
Special prices for ARCO Members, Accelerators, Strategic Partners, Supporters and our Affiliate Network
Main Conference Day only: £335 plus VAT
Knowledge Day only: £235 plus VAT
Full Two Day Conference: £520 plus VAT
Public Ticket Prices
Ticket prices for individuals and organisations not currently members of ARCO
Main Conference Day only: £520 plus VAT
Knowledge Day only: £335 plus VAT
Full Two Day Conference: £740 plus VAT
"For innovative takes and meaningful content, the ARCO What Next? Conference is a must. You will always hear something new."
Angela Harding, Executive Director of Operations, Extra Care Charitable Trust
Venue: 1 July
IET London: Savoy Place
We’re delighted to be holding the main conference day at the IET London: Savoy Place situated on the Embankment with stunning views of the London skyline. The conference programme will take place within the Kelvin Lecture Theatre and will benefit from state of the art technology.

The beautiful home of the Institute of Engineering & Technology will also provide the perfect venue for the ARCO’s Annual Summer Drinks Reception held following the conference on the 1 July.
"It's the best annual forum for the UK Retirement Community sector - invaluable for existing and potential new operators."  
Nigel Sibley, Chief Executive, LifeCare Residences Ltd.
Venue: 2 July
Trowers & Hamlins LLP, Bunhill Row, London
The Knowledge Exchange Day will once again be hosted by Trowers & Hamlins at their offices in the City, offering excellent opportunities for networking, in-depth debate and focused break-out sessions and workshops.

ARCO would like to thank Trowers & Hamlins for their support in hosting the Knowledge Exchange Day.
The conference wouldn't be possible without the support of our generous sponsors. Conference sponsorship offers organisations the opportunity to showcase their brand to key stakeholders across the Retirement Community Sector. Download our sponsorship brochure below to find out about this year's sponsor opportunities. 
“We have sponsored ARCO for a number of years and it is always great working with them. The prominence of our brand we received at the event was excellent and the networking opportunities were brilliant”
What Next? 2019 Conference Sponsor
News & Updates
We are currently in the process of confirming the full programme for What Next? 2020. Keep your eyes peeled for exciting updates and announcements coming soon!
Meet our new conference venue for 2020
Posted February 12
We're excited to be taking What Next? 2020 to the stunning IET London: Savoy Place situated on the Embankment with beautiful views of the London skyline.

The venue is home to the Institute of Engineering & Technology who have occupied the building since purchasing the lease from the Duchy of Lancaster back in 1909. Designed by architects, Stephen Salter and H Percy Adams originally as a joint Examination Hall for the Royal College of Physicians and the Royal College of Surgeons, the site has gone through various refurbishments, the most recent concluding in 2015 installing the latest cutting edge technology to ensure the very best event experiences.

Complete with temperature-controlled rooms (yes, we listened to your feedback!) and a fantastic lecture theatre with USB charging in the seats, we're sure you're going to love it as much as we do.
Join us for the ARCO Annual Summer Drinks Reception!
Posted February 10
The main conference day on the 1 July will conclude with the sector's largest networking event, the ARCO Annual Summer Drinks Reception. All delegates attending the main conference day are welcome to join us for a glass (or two!) with accompanying canapes and unrivalled networking with colleagues from across the Retirement Community Sector.  
About The Knowledge Exchange Day
Posted february 8
The Knowledge Exchange Day on 2 July‎, will provide the opportunity for deeper exploration of the key topics facing the Retirement Community sector.

Delegates will be able to choose up to four different sessions across the day meaning you can pick the topics that are relevant to you. The day also includes a networking lunch and closing drinks following the final session.
Contact us
If you have any questions regarding the conference or would like to enquire about sponsorship please contact the ARCO Events Team:

Telephone: 020 3697 1204

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